Tommy Hilfiger’s return policy is very descriptive on their official site too. They allow customers to make returns within 120 days of their purchase. Items should be in proper condition with tags to be eligible for returns. Both online and in-store return is available. All the returns of Tommy Hilfiger are free. Worn washed, and inner wear is not accepted. Refunds are generated within 15 business days after the return.
Steps for online returns:
Customers can initiate their returns by going to the official Tommy Hilfiger site. It is a simple method to return your products without any hassle.
Log in to your account on the Tommy Hilfiger siteFind your order by entering the order number and email idClick next and find your orderFind your return slip and pre-paid shipping label on the site. Print both of them and attach them along with your package. Now, submit your package to a nearby postal service.
If you are unable to get a return slip, contact their customer service to understand the process and get a return slip or write the product describing credentials on a paper along with your name and email address.
All returns are free. To ensure fast processing of returns always attaches a return slip with your purchase.
Returns to Tommy Hilfiger store:
Take your items to the nearest Tommy Hilfiger store. Their staff will initiate returns on the spot. For the return processing, you should issue your return slip from the official site of Tommy Hilfiger. There is no paper invoice in the package so, the return slip works as a receipt and packaging slip. Get your return slip from the site.
Ensure that your package is unworn and properly tagged otherwise the return may not get accepted. All Tommy Hilfiger purchases made by online payment methods like Klarna, and Paypal are not eligible for in-store returns. They can be returned by mail only.
Tommy Hilfiger Exchange policy:
Currently, there is not any exchange policy on their online items. If you only want a different color or size of the product then, you first have to return the product and place the order for the new one. Money usually gets refunded within 15 working days after they receive the package. But you can exchange your package from the store within 45 days of your purchase.
Items that can’t be returned at Tommy Hilfiger:
Items that are used, worn, or washed are not eligible for returns. Also, if you have lost the tag of your purchase then you might face a problem. Products returned in the original conditions are eligible for returns.
Perfumes and make-up products are returned only if they are in their original sealed packing. Certain items like panties, boxers, and swimmers can be returned only if they are sealed completely because these products are very personalized. To avoid scanning mistakes while processing returns ensure the items match the return labels. Multiple orders should be returned carefully.
Refund Policy at Tommy Hilfiger:
When your return request is accepted, it may take 15 business days to get the refund. During the online return, the refund will be reflected within the account when you request refund status. During in-store returns, the whole process of refund will be made clear then and there. The money is returned at the same payment method which was used during the time of purchase.
Conclusion:
Understanding the return policy of Tommy Hilfiger is very important to become eligible for the returns. It is recommended to read their return policy thoroughly before making a purchase. Try not to break off the tag unless you are sure about keeping the package. Following the complete return process is important to return the items otherwise, returning the valid items would also be difficult.
Is Tommy Hilfiger returns free?
Yes, their returns are completely free. The total money of the purchase is refunded back.
Can I return to any Tommy Hilfiger?
Items can be returned on Tommy.com or to any Tommy Hilfiger store.
What can I do if I have lost my Return Label?
You can contact their customer service to get them to issue another return label to you.
In case of a return, will I receive a refund on the Shipping Cost?
Tommy Hilfiger will ensure that your whole money is refunded. Once the product return reaches them, they will also return the shipping cost.
How long do I have to return the Tommy Hilfiger item?
An online order can be returned within 120 days. The date on the receipt is taken as the starting point.
